Common Questions

Most Popular Questions

Find answers to commonly asked questions about our repair services. Get clarity on our processes, policies, and more to ensure a smooth and hassle-free experience with Zirad Labs.
We gave you an estimate based on your fault description, but the laptop turns up to have a motherboard fault, not a charging port fault, then it will be a extra charge for that
This is physical damage and is not covered by the warranty, however, we can give you a discount for the next one.
We are probably the only company in the world testing out the battery capacity before fitting the battery. A phone/laptop can draw more current from the battery if there is a fault or partially shorted component on to the board which can be diagnosed and fixed!
A screen protector can give the screen assembly more solid, but it will not protect your screen in a case a tricky/bad drop
The device price doesn’t reflect the job price, i understand a usb stick is cheap these days but the work we put on it to recover the data, can easily reach hours, that’s why a data recover job, has the most unpredictable ending (time/money)
Indeed, it’s hard to trust someone you don’t know, that’s why we shared our raw repairs on youtube, and the most important part, all our YOUTUBE content is sometimes long or boring, but UNEDITED
We have over 30 years of experience in electronics repair and have helped over 300,000 students on Youtube. Our repairs use mainly original components and come with a 90-day warranty for parts and labor. We take pride in providing quality and reliable service, ensuring your device is in good hands.
Yes, we can repair devices that have suffered water or any liquid damage. We have the experience and equipment to handle these types of repairs and can often recover data from the device as well.
Yes, we will contact you to let you know the estimated cost of repairs before starting the repair on your device.